Delivery details

Effective date: July 24, 2026

This Shipping Policy explains how Mumsy Mart packs, ships, and tracks orders placed at https://www.example.com.

1. Processing time

Orders are typically processed within 1–3 business days after payment confirmation, excluding weekends and merchant holidays. During peak periods, processing may take longer; we will communicate material delays when possible.

2. Methods and rates

Available shipping methods and rates are calculated at checkout based on destination, package weight/dimensions, and selected service level. Free shipping thresholds, if offered, will be shown in the cart or checkout.

3. Delivery estimates

Transit times shown at checkout are estimates, not guarantees. Actual delivery depends on the carrier, destination, customs (for international), weather, and local conditions.

4. Tracking

When your order ships, we send a confirmation email with tracking details where the carrier provides them. Tracking updates may lag behind physical movement of the package.

5. Address accuracy

You are responsible for providing a complete and accurate shipping address. Orders returned as undeliverable due to address errors may incur reshipping fees.

6. International shipping

International customers are responsible for customs duties, import taxes, and brokerage fees unless we explicitly state that duties are included. Delivery may be delayed by customs clearance.

7. Lost or delayed shipments

If a package is significantly delayed or marked delivered but not received, contact support@mumsy-mart.com so we can open a carrier investigation. Resolution options depend on carrier findings and shipping method.

8. Contact

Mumsy Mart support: support@mumsy-mart.com